At xCHANGE, our fundamental philosophy is “members/value added suppliers first.” That value powers all of the decisions we make, including how we gather and respect your personal information.
We’ve crafted the policy below to be as clear and straightforward as possible. Our aim is for you—our members—to always feel informed and empowered with respect to your privacy on xCHANGE.
We are a network and online platform for Non-Employee, Freelancers and Value Added Suppliers.
xCHANGE’s mission is to connect the world’s Non-Employee, Freelancers and Value Added Suppliers to allow them to be more productive and successful. Our registered users (“Members”) share their professional identities, engage with their network, exchange knowledge and professional insights, post and view relevant content, and find opportunities. Content on some of our services is also visible to unregistered viewers (“Visitors”). We believe that our services allow our Members to effectively compete and achieve their full potential. The cornerstone of our business is to focus on our Members first.
We protect your personal information using industry-standard safeguards.
Maintaining your trust is our top priority, so we adhere to the following principles to protect your privacy:
We collect your personal information in the following ways:
When you create an account with us, we collect information (including your name, email address, and password).
We collect information when you fill out a profile. A complete xCHANGE profile that includes professional details – like your job title, education, and skills – helps you get found by other people and value added suppliers for opportunities.
After you create an account, you may choose to provide additional information on your xCHANGE profile, such as descriptions of your skills, portfolio, professional experience, and educational background. You can list honors, awards, professional affiliations, Group memberships, networking objectives, companies, value added suppliers or individuals that you follow, and other information including content. Subject to the settings you choose, your connections may provide recommendations and endorsements of you. Providing additional information enables you to derive more benefit from our Services by helping you express your professional identity; find other professionals, opportunities, and information; and help value added suppliers and business opportunities find you. It also enables us to serve you other relevant content on and off of our Services.
We collect information when you sync non-xCHANGE content – like your email address book, mobile device contacts, or calendar – with your account. You can remove your address book and any other synced information whenever you like.
You may use our address book or “contacts” importer (or other similar features) to upload your address book into our Services. We store this information (including phone numbers) and use it to help you manage and leverage your contacts in connection with our Services. We also use this information to enhance your experience with our Services by helping you to grow your network by: identifying your contacts that are already Members of our Services; providing a template to send invitations on your behalf to your contacts that are not Members; and suggesting people you may know (even if not in your contacts) but are not yet connected with you on our Services (as we may infer from your shared connections or shared managers, employers, educational institutions and other such factors). We may also use this information to show you and other Members that you share the same uploaded contacts who may or may not be Members.
Please note that when you send an invitation to connect/join/engage to another individual on our Service (a “connection”) or to join our Service to connect with you, that person may have access to your email address or, for SMS invitations, mobile number because it may be displayed in the invitation. After sending these invitations, we may also remind your invitees of your invitation on your behalf. Your xCHANGE connections will also have access to your email address.
We make other tools available to sync information with our Services, and may also develop additional features that allow Members to use their account in conjunction with other third-party services.
Another example are software tools that allow you to see our and other public information about the people you email or meet with and leverage our Services to help you gain insights from and grow your network. If you grant these products (mobile applications or our other Services that sync external email and calendar services) permission to access your email and calendar accounts, they will access and may store some of your email header and calendar history information. Our products that sync with external email services may also temporarily cache message content for performance reasons, in a way that is unreadable by us and our service providers.
We collect information when you contact us for customer support.
We collect information when you visit our Services use our mobile applications, and interact with requirements, jobs, suppliers on and off our Services.
We collect information when you use (whether as a Member or a Visitor) our websites, applications, our platform technology (such as “Share” plugins for publishers) or other Services. For example, we collect information when you view or click on requirements, jobs, suppliers on and off our Services, perform a search, import your address book, join and participate in groups, participate in polls, install one of our mobile applications, share articles on our Services and apply to jobs through our Services. If you are logged in on xCHANGE or another Service or one of our cookies on your device identifies you, your usage information and the log data described in Section 1.10 of this policy, such as your IP address, will be associated by us with your account. Even if you’re not logged into a Service, we log information about devices used to access our Services, including IP address.
We collect information when you use your account to sign in to other sites or services, and when you view web pages that include our plugins and cookies.
You allow us to receive information when you use your account to log in to a third-party website or application. Also, when you visit a third-party site that embeds our social plugins (such as “Share” ) we receive information that those pages have loaded in your web browser. If you are logged in as a Member when you visit sites with our plugins, we use this information to recommend tailored content to you. We will use this information to personalize the functionality we provide on third-party sites, including providing you insights from your professional network and allowing you to share information with your network. Our retention of this data is addressed in Section 3.2. We may provide reports containing aggregated impression information to companies hosting our plugins and similar technologies to help them measure traffic to their websites, but no personal data.
You also allow us to receive information about your visits and interaction with the sites and services of our partners that include our cookies and similar technologies, unless you opt out. If you are not a Member, we rely on the online terms between you and our partners.
We collect information from the devices and networks that you use to access our Services.
When you visit or leave our Services (whether as a Member or Visitor) by clicking a hyperlink or when you view a third-party site that includes our plugin or cookies (or similar technology), we automatically receive the URL of the site from which you came or the one to which you are directed. We also receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing xCHANGE using a mobile device), and the name of your ISP or your mobile carrier. We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we use to show you local information on our mobile applications and for fraud prevention and security purposes. Most mobile devices allow you to prevent real time location data being sent to us, and of course we will honor your settings.
In the case of our Android apps, you will be provided notice of the types of data (e.g. location) that will be sent to us. If you choose to use our app after this notice, we process this data to enable registration or preview product features for you. If you choose not to become a Member, we will delete this information.
We are constantly innovating to improve our Services, which means we may create new ways to collect information on the Services.
We communicate with you using xCHANGE messaging, email, and other ways available to us. We may send you messages relating to the availability of the Services, security, or other service-related issues. We also may send messages to your xCHANGE inbox. You can change your email settings at any time.
We communicate with you through email, notices posted on the xCHANGE websites or apps, messages to your xCHANGE inbox, and other means available through the Services, including mobile text messages and push notifications. Examples of these communications include: (1) welcome and engagement communications - informing you about how to best use our Services, new features, updates about other Members you are connected to and their actions, etc.; (2) service communications - these will cover service availability, security, and other issues about the functioning of our Services; (3) communications - these include both email and Xchange inbox messages, and may contain promotional information directly or on behalf of our partners, including requirements/job opportunities and information from value added suppliers that are hiring. These messages will be sent to you based on your profile information and messaging preferences. You may change your email and contact preferences at any time by signing into your account and changing your email settings. You can also opt out of promotional messages by sending a request to xCHANGE Help Center.
Please be aware that you cannot opt out of receiving service messages from us.
With certain communications you send on our Services, the recipient can see your name, email address, and some network information.
Many communications that you initiate through our Services will list your name and primary email address in the header of the message. Messages you initiate may also provide the recipient with aggregate information about your network. Other communications that you initiate through the Services, like a request for an engagement, introduction, will list your name as the initiator but will not include your personal email address contact information. Once you have connected with an individual, regardless of who sent the invitation, your contact information will be shared with that individual.
We use technology to help protect you and other Members. Such technology checks links and other content in your Xchange inbox, network updates and Group contributions to help us identify and block malicious links and malware, reduce spam and optimize the delivery of our Services.
We use the information and content you provide to us to conduct research and development and to customize your experience and try to make it relevant and useful to you.
We use information and content that you and other Members provide to us to conduct research and development for the improvement of our Services in order to provide you and other Members and Visitors with a better, more intuitive experience and drive membership growth and engagement on our Services and to help connect professionals to economic opportunity.
We also customize your experience and the experiences of others on our Services.
We share your information across our different Services, among companies in the xCHANGE family.
We may share your personal information with our affiliates (meaning entities controlled by, controlling or under common control with DCR Workforce) outside of the entity that is your data controller as reasonably necessary to provide the Services. You are consenting to this sharing. We combine information internally across different Services.
Any information you put on your profile and any content you post on xCHANGE may be seen by others.
We don’t provide any of your non-public information (like your email address) to third parties without your consent, unless required by law, or as described in Sections 2.6 and 2.14 of this Policy.
Other people may find your xCHANGE profile information through search engines (you can choose which parts of your public profile are accessible to public search engines in your settings).
We offer a “public profile” feature that allows you as a Member to publish portions of your professional profile to the public Internet. This public profile will be indexed and displayed through public search engines when someone searches for your name. You may choose the parts of your profile that search engines index or completely opt out of this feature in your xCHANGE account settings. However, third-party search engines may not automatically update their caches, which may contain old public profile information. Unless you delete them, your profiles on xCHANGE and our corresponding app are always viewable on the respective Services.
The visibility of your professional profile to other Members depends on your connection/follow me with the viewing Member, the subscriptions they may have, their usage of the Services, access channels and search types. Please note that value added suppliers and other such professional subscribers can see your full profile even if you did not approve their invite.
We support middleware providers that offer archiving solutions to firms subject to legal and regulatory archiving requirements, which, with your permission, facilitate the archiving of your communications and other activity by a third party for compliance purposes. Content distributed through our sharing features and third-party integrations may result in displaying some of your personal information outside of our Services. For example, when you post content to a Group that is open for public discussion, your content, including your name as the contributor, may be displayed in search engine results.
Also, if you have opted to bind any of your Service accounts to your Twitter, Facebook or other similar account, you can easily share content from our Services to these third party services, in accordance with your account settings (which you may change at any time) and respective policies of these third parties. Further, we allow third parties to look-up profile information (subject to your privacy settings) using your email address or first and last name information through its profile API.
We work with developers to build Platform Applications using our developer tools. Whether you use Platform Applications is up to you.
If you have given a Platform Application access to your xCHANGE account, you can revoke that permission anytime. Also, you can opt out of providing information to developers through your connections.
We collaborate with and allow third parties to use our developer platform to offer services and functionality in conjunction with our Services. These third-party developers have either negotiated an agreement to use our platform technology or have agreed to our self-service API and Plugin terms in order to build applications (“Platform Applications”). Both the negotiated agreements and our API and Plugin terms contain restrictions on how third parties may access, store, and use the personal information you provide to us.
We conduct our own surveys and polls and also help third parties do this type of research. Your participation in surveys or polls is up to you. You may also opt out of getting invitations to participate in surveys.
Polls and Surveys may be conducted by us, Members, or third parties. Some third parties may target requirement/jobs to you on the results page based on your answers in the poll. We or third parties may follow up with you via Xchange inbox regarding your participation unless you have opted out of receiving messages. We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personal information to the third party fulfilling the incentive offer, which will be used only for the purpose of delivering incentives and verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive. Your consent to use any personal information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it. You may opt out of participating in surveys by changing your settings to stop receiving these inquiries and requests.
Our Services help you search for other professionals, value added suppliers, customers, groups, professional content, requirements and jobs.
You can search for Members, opportunities, information about value added suppliers, companies, and community content from Groups on our Services. We use personal information from our Services, including Member profiles, Groups content, and Company Pages, to inform and refine our search service.
You are responsible for any information you post on our Services, and this content will be accessible to others.
If you participate in Groups, share content on your network update stream, or import a blog or other content, you should be aware that any information you choose to disclose using these services can be read, collected, and used by other Members in these forums, developers, and other third parties, including advertisers. We are not responsible for the information you choose to submit in these forums. Your Groups contributions are typically searchable on our Services and some content in Groups may be public and searchable on the Internet if the group owner has not closed the group for public discussions. You can identify closed/private groups. You can remove your Groups posts at any time. However, others may have copied and used the information that you shared.
If you provide any testimonials about our goods or services through xCHANGE, we may post those testimonials. Testimonials may include your name and other personal information that you have provided.
We offer a service to value added suppliers and others, which can be used to search for, organize, and communicate with potential candidates/members or offer business opportunities. In some cases we allow the export of public profile information. You can control how your information is exported by changing which parts of your public profile are accessible to search engines.
We offer customized people-search functionality along with organizational and communications tools as part of our talent and sourcing solutions. These services allow subscribers - generally, value added suppliers, enterprises and professional organizations - to export limited information from Members’ public profiles, such as name, headline, current company, current title, and location in order to effectively manage professional sourcing. You may limit or prevent such subscribers from exporting your profile information by configuring your public profile visibility settings to restrict access to these fields. We do not provide email or other contact information to these subscribers. However, if you post that information as part of your profile it will be available to them and others. Any personal information obtained independently of our Services will not be added by us to your profile and is not under our control but is subject to the policies of our sourcing, marketing or sales solution subscriber. We store such information on behalf of such subscriber who can remove it at any time. We do not further process such information.
Companies, Value Added Suppliers and other entities can create pages on our Services. If you follow/engage one of these pages, non-identifiable information about you will be provided to the page’s administrators.
Certain pages on the Services are public (e.g., company and Value Added Supplier pages), and any communications or information shared through them will be accessible by the entity that created them. If you follow/engage a person or organization, you will be listed among its followers, which can be viewed by others including the page owner. We use aggregate information about followers and viewers to provide data about such pages’ performance.
We may disclose your personal information if compelled by law, subpoena, or other legal process, or if necessary to enforce our User Agreement.
It is possible that we may need to disclose personal information, profile information, or information about your activities as a Member or Visitor when required by law, subpoena, or other legal process, whether in the United States or other jurisdictions, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce the User Agreement, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (3) exercise or protect the rights, property, or safety of xCHANGE, our Members, personnel, or others. We attempt to notify Members about legal demands for their personal information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. In light of our principles, we may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but do not commit to challenge every demand.
We may employ third parties to help us with the Services
We may employ third party companies and individuals to facilitate our Services. These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to xCHANGE not to disclose or use it for other purposes.
We may process your information outside the country where you live.
We may transfer your information and process it outside your country of residence, wherever xCHANGE, its affiliates and service providers operate.
You can change your xCHANGE information at any time by editing your profile, deleting content that you have posted, or by closing your account. You can also ask us for additional information we may have about your account.
You have a right to (1) access, modify, correct, or delete your personal information controlled by xCHANGE regarding your profile, (2) change or remove your content, and (3) close your account. You can request your personal information that is not viewable on your profile or readily accessible to you through xCHANGE‘s Help Center. If you close your account(s), your information will generally be removed from the Service within 48 hours. We generally delete closed account information and will de-personalize any logs or other backup information through the deletion process within 20 days of account closure.
Information you have shared with others or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. Groups content associated with closed accounts will show an unknown user as the source. In addition, you may not be able to access, correct, or eliminate any information about you that other Members copied or exported out of our Services, because this information may not be in our control. Your public profile may be displayed in search engine results until the search engine refreshes its cache.
We keep your information for as long as your account is active or as needed. For example, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.
You have to meet xCHANGE’s minimum age requirements to create an account.
As described in User Agreement, persons must be of Minimum Age to use xCHANGE.
or by physical mail at:
7795 NW Beacon Square Blvd. #201
Boca Raton, FL 33487